Payment Security Policy
This Payment Security Policy applies to the website operated by Locker & Lock Pte Ltd under the brand name tesserastow.
This policy explains how payment information related to purchases made through this website is processed and managed.
- Company Information
Company Name: Locker & Lock Pte Ltd
Brand Name: tesserastow
Registration Number: 199003808R
Registered Address:
33 Ubi Avenue 3, #07-66/67 Vertex Tower, A, Singapore 408868
Contact Email:
bathroom@tesserastow.com
Telephone:
+65 67421118
Locker & Lock Pte Ltd is incorporated in Singapore. The company information used for website operation is consistent with the registered payment account information associated with the website.
The invoice descriptor displayed on customer payment invoices may appear under the parent company name: Locker & Lock Pte Ltd.
- Payment Processing
Payments submitted through the website are processed by Stripe.
Customers do not need to create or log in to a Stripe account to complete payments through the website checkout process.
Payment processing activities are conducted through Stripe’s payment infrastructure and operational processes.
Stripe may conduct risk reviews related to payments and monitor transaction activity in accordance with its regulatory and operational obligations.
- Accepted Payment Methods
The website may accept the following payment methods, depending on regional availability and transaction conditions:
Visa
Mastercard
American Express
Apple Pay
Google Pay
E-wallet payment options available at checkout
Available payment methods may vary depending on the customer’s device, browser configuration, or payment region.
- Customer Data and Privacy Measures
Locker & Lock Pte Ltd complies with applicable data processing laws and operational requirements in Singapore and Europe.
This website includes:
Privacy Policy, explaining how personal information is handled
Cookie Notice, allowing users to manage their preferences for non-essential cookies
Non-essential cookies are only used after the customer consents by selecting the “Accept” option on the website’s cookie banner.
Payment-related information processed during checkout may be processed by Stripe and follows its own operational and compliance processes.
- Payment Review and Transaction Verification
Some transactions may require review for payment verification, order confirmation, or transaction monitoring.
For additional verification, we may contact the customer using the email address provided at checkout.
- Customer Support
For any payment-related inquiries, customers can contact:
Locker & Lock Pte Ltd
Email: bathroom@tesserastow.com
Phone: +65 67421118
During normal business hours, customer inquiries are typically reviewed within 24 to 48 hours.
- Policy Updates
Locker & Lock Pte Ltd reserves the right to revise this Payment Security Policy in accordance with operational, regulatory, or legal requirements.
The version published on the website at that time will apply.